This Privacy Policy describes how PetRx by Flex (“PetRx,” “we,” “our,” or “us”) collects, uses, and protects information when you register for a PetRx card, visit our website, or interact with our services (collectively, the “Services”).

Information We Collect

Information You Provide During PetRx Card Registration

When you register for a free PetRx card, we collect the following information:

About you

• First name

• Last name

• Email address

• ZIP code

About your pet

• Pet name

• Pet type

• Pet sex

• Breed

• Birth month

• Birth year

This information is required to:

• Register and administer your PetRx card

• Generate a personalized pet insurance quote, if available

Automatically Collected Information

We may automatically collect certain technical information when you use our website, including:

• IP address

• Browser and device type

• Operating system

• Pages visited and referral sources

• Usage timestamps

This information is used for security, analytics, and performance improvement.

How We Use Your Information

We use the information we collect to:

• Register and manage your PetRx card

• Confirm successful registration

• Display a personalized pet insurance quote after registration

• Communicate with you regarding your PetRx card

• Maintain platform security and prevent fraud

• Comply with legal and regulatory obligations

PetRx does not require you to purchase insurance to use the PetRx card.

Insurance Offers & Data Sharing

After PetRx card registration, we may use your pet information to generate a custom insurance quote.

If an insurance quote is displayed:

• The quote is provided by a licensed insurance provider

• Your information may be shared with that provider only as necessary to generate or process the quote

• If you choose to proceed, the insurance provider will collect and manage additional information under their own privacy policy

PetRx does not control underwriting decisions or claims handling.

How We Share Information

We may share information:

• With licensed insurance providers to generate quotes or issue policies (only if you engage)

• With trusted service providers that support hosting, analytics, and communications

• When required by law or regulatory request

• In connection with a corporate transaction (e.g., merger or acquisition)

We do not sell personal information.

Data Retention

We retain personal information only for as long as necessary to:

• Operate the PetRx card program

• Meet legal and regulatory requirements

• Resolve disputes and enforce agreements

Data Security

PetRx uses reasonable administrative, technical, and organizational safeguards to protect personal information. While we take security seriously, no system can be guaranteed to be 100% secure.

Your Rights & Choices

Depending on your location, you may have rights to:

• Access your information

• Request correction or deletion

• Withdraw consent where applicable

Requests can be made by contacting us at the address below.

Children’s Privacy

PetRx services are not intended for children under 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites, including insurance providers. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy periodically.

Contact Us

For privacy-related questions or requests:

hello@flexembedded.com